The South Bank area, where the London Eye is located, is a popular destination for local residents and visitors to the capital. This can make the London Eye area seem busier than it is.
As the area directly outside the attraction is a public space, we do everything possible to ensure that our entrance is clear and managed by our team at all times. The main footpath is regularly patrolled by the Metropolitan Police, and foot traffic is monitored and controlled by a private security agency in conjunction with County Hall Management.
We do everything possible to liaise with these groups, especially during busy periods, however, as it is a public right of way there are some restrictions to what we can or cannot enforce. Please rest assured that the area in question has a strong security presence 24 hours a day and the safety of our guests is our top priority.