The South Bank area where the London Eye is located is a popular destination for local residents and visitors to the capital. This can make the London Eye area seem busier than it is.
As the area directly outside the attraction is a public space we do everything possible to ensure that our entrance is clear and manned by our staff at all times. The main footpath is regularly patrolled by the Metropolitan Police, with foot traffic monitored and controlled by a private security agency in conjunction with County Hall Management.
We do everything possible to liaise with these groups, especially during busy period, however, as it is a public right of way there are some restrictions upon what can or cannot be enforced. Please rest assured that the area in question has a strong security presence 24 hours a day and the safety of our guests is our top priority.