When you purchase your tickets, you will receive an email where you can access your tickets to print at home or show on your electronic device when visiting. This is the easiest form of ticket as it does not require printing and you can join the boarding queue with the tickets on your phone. You can even screenshot each individual ticket to be extra prepared if you like! (please bear in mind each ticket will need a unique barcode in order to be scanned)
With a printed ticket you do not need to come to the ticket office. Please join the outside boarding queue at the time on your ticket. If it is raining, please ensure that you keep your ticket dry, in order to prevent delays such as having to get your tickets reprinted in our ticket office. You can also scan your ticket directly from your phone or tablet.
Self Service Kiosks
We have ticket dispensing machines located in our ticket offices that are a fast method of purchasing or printing tickets.
VIP Experiences Desk
If you are arriving for a special experience (e.g. Cupid’s Pod, Champagne Experience), please go directly to the VIP Experiences Desk. You will need to check-in 15 minutes before your experience.
Our Ticket Office has a range of facilities, such as Self-Serve Ticket Kiosks, team-assisted Sales Points and a dedicated Customer Service desk with a Disability Assistance Sales Point.