You are able to get on and off the Coca-Cola London Eye if you use a wheelchair or limited mobility. When you reach the boarding platform, the Coca-Cola London Eye is slowed down or stopped to make boarding simple. Members of staff will always be on hand to assist guests, but we are unable to physically lift guests into and out of capsules. If you think you will need special assistance boarding your London Eye capsule, bring a carer to help. Their ticket is free.
Please note safety concerns mean only two wheelchairs are allowed per capsule on Coca-Cola London Eye – and a maximum of eight in total at any one time. It’s a very good idea to book your wheelchair space in advance, especially if your Coca-Cola London Eye Experience is during a school holiday or a weekend.