We advise you arrive around 30 minutes before your Standard or Fast Track experience during off-peak periods. If you are visiting us during a peak period, we advise you allow more time, as the attraction will be busier.
If you have booked one of our VIP Experiences (such as our Champagne Experience, or Cupid’s Pod) we ask that you arrive 45 minutes before your experience. This allows you enough time to collect your tickets at a leisurely pace.
Please be advised we strongly advise guests to pre-book online to avoid disappointment.
To save time on the day, you can print your tickets at home ahead of your visit by selecting the ‘Print@Home’ option at the online checkout if possible. Upon arrival, please take your printed tickets straight to the boarding queue to be scanned.