Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
We understand that due to some circumstances, you may be required to change the date of your visit to us.
- Account Holder Portal: You can change your ticket dates through the My Account Portal mentioned in your e-ticket.
- Rescheduling Window: You can modify your ticket date up to 24 hours before your scheduled time.
- Timing Flexibility: You can adjust the time of your booking up to 1 hour prior to your original time.
- Terms of Rescheduling: You’re allowed to reschedule your visit for a comparable date within 90 days of the original date, up to three times**, provided the original date has not yet passed.
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Date Eligibility: You can only change to dates that match the terms of your original ticket; for example, if you purchased a weekday ticket, you cannot switch to a weekend or higher-priced date.
- Availability: Date and time availability is updated live and can change based on ticket sales. Even if a date is eligible for rescheduling, it may be sold out, so it’s best to act quickly.