The Ticket Office is located inside the County Hall building next to our Gift Shop.
Our Ticket Office has a range of facilities, such as Self-Serve Ticket Kiosks, team-assisted Sales Points and a dedicated Merlin Annual Pass and Disability Assistance Sales Point.
For further information regarding accessibility, please visit .
For our VIP Experiences, please head to our Ticket Office 45 minutes ahead of your experience to check-in. You will need to bring your confirmation letter and/or reference number with you along with the card you used to make your purchase.