If you have London Eye River Cruise only tickets, you can collect your tickets from our Pier Ticket Office before boarding. Please allow 20 minutes for ticket collection from this point.
If you have a combined ticket for The Coca-Cola London Eye and River Cruise, you can collect your tickets from The London Eye Ticket Office located within County Hall. Please allow 30 minutes for ticket collection from this point.
Please be aware that our wheelchair lift is currently unavailable. We apologise for the inconvenience this may cause.