Guests with accessible needs are entitled to a free carer ticket. You can reserve a free carer ticket during our booking journey when purchasing your standard or combination entry tickets.
- Entitlement to Disability Living Allowance for children under 16 or Personal Independent payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
- A Blue or Orange badge, or
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)
Please note: The carer must be 14+ years.
If you are interested in one of our VIP experiences such as a Champagne experience or one of our food or drink tasting experiences, the free carer will only receive entry onto the London Eye.
If you have any queries relating to our Carer Ticket policy, please contact our dedicated team at customer.services@londoneye.com who will be happy to help.