To book a Wheelchair reservation time slot for the London Eye and/or the London Eye River Cruise, please click here and complete a form providing us the relevant details to complete your booking.
Alternatively, please call 0207 967 8021 (Local rate number, Monday - Friday 9am-4pm) Please be advised we cannot book any entry tickets through this phoneline.
Due to health and safety we are only permitted to allow entry to two wheelchair users per capsule and eight on the London Eye at any one time. For the London Eye River Cruise, we can accommodate a maximum of 3 wheelchairs per cruise. Please note: The London Eye River Cruise wheelchair lift can accommodate standard size wheelchairs only.
Please note, we're unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance. Our team aim to respond within 48 hours of receiving your request.
For further information regarding accessibility, please visit here.