To board the London Eye, there will be an element of queuing, however those who are unable to stand for longer periods of time or do not understand the concept of queuing can have our assisted boarding service.
Please speak to a member of our team onsite regarding assisted boarding. In the event of having several non-disabled guests with you, we may not be able to assist the whole group and may be asked to wait near the boarding platform entrance until the rest of your group reaches you in the queue.