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London Eye
Booking Help
Online Booking Help

Articles in this section

What payment method can I use when booking online?
How does the time slot system work and what time should I arrive?
Will I get a full ride if I select the last time slot?
I'm having issues booking online, what should I do?
I have two paid bookings, what should I do?
Why has my payment failed?
How do I remove tickets from my basket?
I failed payment security screening - what should I do?

I have two paid bookings, what should I do?

If you have two booking confirmations, please complete a form here and a member of our team will investigate and contact you to resolve.

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Related articles

Can I cancel my booking?
Can I change the date/time of my booking?
How does the time slot system work and what time should I arrive?
How can I contact you with a guest enquiry?
I'm having issues booking online, what should I do?

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