We have two boarding queues at the London Eye. Your ticket type will indicate which entrance you will use.
Currently, as we are conducting temperature checks, we ask that all guests join a pre-queue, and once your temperature has been taken, you will be separated into either the Standard queue or the Fast Track queue, depending on your ticket type.
All Standard tickets holders will join the queue on the right hand side of the London Eye. Please note, you must have your tickets to hand before joining the queue.
All Fast Track ticket holders will join the Fast Track queue, which is located to the left hand side of the London Eye. Please note, you must have your tickets to hand before joining the queue. The Fast Track ticket collection point is located within the ticket office.
Tickets for our VIP Experiences will include Fast Track entry with accompanied by a London Eye host. You will need to visit the VIP Experiences desk located within the ticket office to collect your tickets and wait for your host to accompany you onto the London Eye.
Should you have any queries about where to go, one of our team members will be more than happy to assist you.