Team members and guests are asked to participate in a temperature check using a non-touch thermometer. Anyone who is displaying a temperature above 37.8 degrees Celsius will not be allowed to enter. In this event we will gladly rebook your visit when convenient and at no additional cost; we do not expect anyone to be penalised for doing the right thing.
Visitors with certain health conditions and disabilities related to higher bodily temperatures should speak to the Guest Experience team via customer.services@londoneye.com upon booking to ensure we can provide the correct assistance on an individual basis.