Help Centre Home
Back to website
Help Centre Home
Back to website
London Eye
Covid-19 - Information for Guests
Covid-19 - Information for Guests
Important information regarding the impact of COVID-19
Covid-19 – General Information
Where can I find information about the Health and Safety measures being taken?
Do you have a Visit England "We're Good to Go" industry charter mark?
Ticket Information & Booking FAQs
Why do I need to book online?
I am a Merlin Pass holder, how do I pre-book entry?
How do I redeem my existing London Eye River Cruise Tickets and London Combination tickets?
I’m not sure when I want to visit/I already have an open dated ticket. Can I arrive at the attraction at any time?
General/Health FAQs
Will your toilets be open and how will you ensure they are safe?
What do I do if one of my family is ill at the last minute?