Help Centre Home
Logo
Back to website
Help Centre Home Back to website
  1. London Eye
  2. Covid-19 - Information for Guests

Covid-19 - Information for Guests

Important information regarding the impact of COVID-19

Covid-19 – General Information

  • Where can I find information about the Health and Safety measures being taken?
  • Do you have a Visit England "We're Good to Go" industry charter mark?

Ticket Information & Booking FAQs

  • Why do I need to book online?
  • I am a Merlin Pass holder, how do I pre-book entry?
  • How do I redeem my existing London Eye River Cruise Tickets and London Combination tickets?
  • I’m not sure when I want to visit/I already have an open dated ticket. Can I arrive at the attraction at any time?

General/Health FAQs

  • Will your toilets be open and how will you ensure they are safe?
  • What do I do if one of my family is ill at the last minute?
© The London Eye 2021 all rights reserved.
Conceived and designed by Marks Barfield Architects.