Your ticket indicates the time you should arrive and join the queue. There's a 15-minute grace period for timed tickets, so if you arrive within this timeframe, please proceed to the queue.
If you are more than 15 minutes late, kindly head to the admissions team who will assist you in getting into the next available time slot.
We recommend that guests expect queue times of approximately 45 minutes for standard tickets and around 20 minutes for FastTrack ticket holders.
Please refrain from arriving before your designated time slot, as entry into the queue will not be permitted until then.