How can we help you?
Covid-19 - Information for Guests
Important information regarding the impact of COVID-19
What's at The London Eye?
Everything you need to know about your visit to the London Eye including our facilities and important safety and secu...
All you need to know on our great range of tickets available both here at the London Eye and our additional Merlin Lo...
Help with making and changing bookings
When are we open and the best times to visit
Location & Directions
Where are we and the best way to reach us
Discounts and Promotions
Information on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and any other promotions
Merlin Pass Information
Everything you need regarding using a Merlin Pass at the London Eye.
Information for Disabled Guests
Help and information regarding access, pricing and booking
Schools and Groups
Everything you need for planning a group or school visit with us
Everything you need to know about the London Eye River Cruise Service
Information about us, our history and how to feedback to us
- Why do I need to book online?
- What is Big City Saver?
- Under 3s Go Free - How to Book
- Can I change the date/time of my booking?
- When is the London Eye Open?
- Can I use a 2 for 1 voucher at The London Eye?
- How can I book a Wheelchair time slot?
- How do I book a free carer ticket?
- How can I contact you with a guest enquiry?