How can we help you?
What's at The London Eye?
Everything you need to know about your visit to the London Eye including our facilities and important safety and secu...
All you need to know on our great range of tickets available both here at the London Eye and our additional Merlin Lo...
Help with making and changing bookings
When are we open and the best times to visit
Location & Directions
Where are we and the best way to reach us
Discounts and Promotions
Information on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and any other promotions
Merlin Annual Pass Information
Everything you need regarding buying or using a Merlin Annual Pass at the London Eye.
Help and information regarding access, pricing and booking
Schools and Groups
Everything you need for planning a group or school visit with us
Everything you need to know about the London Eye River Cruise Service
Information about us, our history and how to feedback to us
- Covid-19 – Information for Guests
- What is the London Attraction Booking Portal?
- Can I change the date/time of my booking?
- When is the London Eye Open?
- Can I use a 2 for 1 voucher at The London Eye?
- How can I redeem my National Rail Days Out 2 for 1 Voucher?
- Are there restrictions for using a Standard or Premium Merlin Annual Pass at the London Eye?
- How can I book a Wheelchair time slot?
- Can I contact you via Live Chat?