Booking Help
Help with making and changing bookings
How to Book
- How do I book online?
- Is there enough time to see everything if I select the later time slot?
- How can I book my tickets to visit today?
- What photo ID can I bring?
- I've booked a time slot, what time should I arrive?
- Is there a quieter time to visit The Coca-Cola London Eye?
Tickets & Confirmations
- I have not received my email confirmation
- Do you offer a e-ticket/print at home option?
- What if I need to collect my tickets but I do not have the card used to purchase?
- What identification is accepted when collecting tickets?
- Can I change the name on my booking?
- I have not received my Print@Home tickets or the pdf is corrupted?
Online Booking Help
- Will you be busy over the Bank Holiday Weekend?
- What payment cards do you accept for an online booking?
- How does the time slot system work and what time should I turn up?
- It won't let me book my tickets online?
- Can I use PayPal to purchase my tickets?
- Can I buy tickets for 2017?