Booking Help
Help with making and changing bookings
How to Book
- Is there enough time to see everything if I select the latest time slot?
- How can I book my tickets to visit today?
- How do I book online?
- What photo ID can I bring?
- I've booked a time slot, what time should I arrive?
- Is there a quieter time to visit the London Eye?
Tickets & Confirmations
- Do you offer an e-ticket/Print@Home option?
- I do not have the card used to purchase my tickets, what should I do?
- I have not received my email confirmation, what should I do?
- What identification is accepted when collecting tickets?
- Can I change the name on my booking?
- I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
Online Booking Help
- What is the London Attraction Booking Portal?
- What payment cards do you accept for an online booking?
- How does the time slot system work and what time should I arrive?
- I'm having issues booking online, what should I do?
- Can I use PayPal to purchase my tickets?
- I have two paid bookings, what should I do?