Guests with accessible needs are entitled to a free carer ticket. You can reserve a free carer ticket during our booking journey when purchasing your standard or combination entry tickets or via the below links;
London Eye Carer HERE
London Eye River Cruise HERE
Upon entry to the attraction, you will need to show one of the below items of documentation alongside the Carer Ticket:
- Entitlement to Disability Living Allowance for children under 16 or Personal Independent payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
- A Blue or Orange badge, or
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)
Please note, if you are interested in one of our VIP experiences such as a Champagne experience or one of our food or drink tasting experiences, the free carer will only receive entry onto the London Eye.
If you have any queries relating to our Carer Ticket policy, please contact our dedicated team at customer.services@londoneye.com who will be happy to help.
For further information regarding accessibility, please visit here.