Wheelchairs (83cm) and mobility scooters (83cm) are permitted onto the London Eye River Cruise via a ramp. Access to the lower and upper decks is available via a wheelchair lift.
A maximum of 3 wheelchairs/mobility scooters can be accommodated per cruise and wheelchair slots must be pre-booked.
Please note: If the Wheelchair Lift is unavailable, there are 6 steps to the top deck and 4 steps to the lower deck.
We have one accessible toilet at the London Eye River Cruise on the entry deck.
Further accessible toilet facilities are located in the ticket office building (County Hall) opposite the London Eye.
Assistance dogs are welcome on the London Eye River Cruise.
We request that your dog is clearly identifiable as a working dog. Please be aware that there may be a small delay to boarding to ensure that your dog is as comfortable as possible.